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A system reboot, an application restart or a Live Software Upgrade (LSWU) causes the callFilter, mediaPacketCapture, callDetailCapture, and signalingPacketCapture filters to go offline. To overcome this, disable and then re-enable these filters.

Call Trace functionality is supported using either the EMA or CLI.

Offline Call Trace Analysis Using Log Exchange (LX) Utility

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The TRC files can be analyzed offline using the Sonus LX tool, which generates a SIP ladder diagram from the TRC or DBG files. The LX tool is a Windows PC application available free of charge to all customers and partners with a license agreement, and can be downloaded as part of your software download request. For details, refer to LXDOC.

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1LX Main User Interface

 

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