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Prerequisites

1. Check the version of firmware on both the servers. To determine the required firmware version, refer to SBC Release Information.
   For more information, see  Upgrading Firmware for guidance.

2. Verify the 

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   platform is running in redundant mode using the following CLI command:

   Code Block
   language none title Example
   admin@WFDSBC01a> show table system serverStatus MGMT DAUGHTER PLATFORM APPLICATION REDUNDANCY APPLICATION UP LAST RESTART BOARD NAME HW TYPE SERIAL NUM PART NUM VERSION VERSION ROLE UP TIME TIME REASON SYNC STATUS PRESENT ---------------------------------------------------------------------------------------------------------------------------------------------------------------------- WFDSBC01a SBC 5200 2044090074 821-00430 V06.01.00R001 V06.01.00R001 active 6 Days 15:32:47 6 Days 15:31:04 systemRestart syncCompleted true WFDSBC01b SBC 5200 2052090007 821-00430 V06.01.00R001 V06.01.00R001 standby 6 Days 15:32:47 6 Days 15:31:04 systemRestart syncCompleted true

3. Verify the sync status using the following CLI command.


   Code Block
   language none title Example
   admin@WFDSBC01a> show table system syncStatus SYNC MODULE STATUS ------------------------------------------- Policy Data syncCompleted Disk Mirroring syncCompleted Configuration Data syncCompleted Call/Registration Data syncCompleted

4. Verify that at least one management port is in admnEnabledPortUp state on each server using the following CLI command:

   Code Block
   language none title Example
   admin@WFDSBC01a> show table system ethernetPort mgmtPortStatus CE PORT IF RX TX RX TX RX TX NAME NAME INDEX MAC ADDRESS LINK STATE PACKETS PACKETS ERRORS ERRORS DROPPED DROPPED --------------------------------------------------------------------------------------------------------------------------- WFDSBC01a mgt0 1 0:10:6b:2e:e6:9e admnEnabledPortUp 1728556 132270 0 0 0 0 WFDSBC01a mgt1 2 0:10:6b:2e:e6:9f admnEnabledPortUp 6754292 6480 0 0 0 0 WFDSBC01b mgt0 3 0:10:6b:2e:e5:ea admnEnabledPortUp 3457239 0 0 0 0 0 WFDSBC01b mgt1 4 0:10:6b:2e:e5:eb admnEnabledPortUp 1038353 0 0 0 0 0

5. Verify the system call arrival rate (systemCongestionCallArrivalRate) using the following CLI command. The maximum call rate allowed for LSWU differs between various SBC platforms. For more information, refer to LSWU Performance Metrics page.

   Code Block
   language none title Example
   admin@WFDSBC01a> show status system systemCongestionStatus systemCongestionStatus entry { systemCongestionMCLevel 0; systemCongestionCPULevel 0; systemCongestionMemLevel 0; systemCongestionCallRateLevel 0; systemCongestionMCDuration 67397; systemCongestionCallArrivalRate 355; systemCongestionCallAcceptRate 100; systemCongestionCallAcceptCount 0; systemCongestionCallEqArrivalRate 355; systemCongestionRegArrivalRate 0; systemCongestionIRTTLevel 0; } [ok]

6. Set the log filter levels (in configuration mode) to major using the following CLI command.

   Code Block
   language none title Example
   admin@WFDSBC01a% set oam eventLog typeAdmin debug filterLevel major admin@WFDSBC01a% set oam eventLog typeAdmin system filterLevel major admin@WFDSBC01a% commit

7. Delete the LI configuration before performing the LSWU.

   Info
   icon false title Note
   If you are not using Lawful Intercept (LI), ignore this step.

   1. Log on as Calea user with Calea credentials.

   2. Check the current LI state using the command:

      Code Block
      language text
      > show table addressContext default intercept callDataChannel <callDataChannel_Name> interceptStandard packetcable; vendorId none; priState enabled; secState disabled; priMode active; secMode outOfService; priIpAddress 0.0.0.0; secIpAddress 0.0.0.0; priPort 0; kaTimer 5; retries 3; ipInterfaceGroupName IpIntGrp1; [ok]

   3. Delete the LI Configuration using the commands:

      Note
      Prior to deleting an LI Configuration, set the following flags to: priMode - outOfService priState - disabled secMode - outOfService secState - disabled

      Code Block
      language text
      % set addressContext default intercept callDataChannel <callDataChannel_Name> priMode outOfService % commit % set addressContext default intercept callDataChannel <callDataChannel_Name> secMode outOfService % commit % set addressContext default intercept callDataChannel <callDataChannel_Name> priState disabled % commit % set addressContext default intercept callDataChannel <callDataChannel_Name> secState disabled % commit % delete addressContext default intercept callDataChannel <callDataChannel_Name> % commit

8. Verify if the system and the databases are in sync with each other.

   Warning
   Prior to performing a Live Software Upgrade (LSWU), verify if the system and the databases are in sync. The steps to accomplish this are included in WBA Warning-14-00020748. To view WBA, login to Salesforce Customer Portal, select the Solutions tab and search for 00020748.

9. Before upgrading the SBC application in SBC Software Edition (SBC SWe), verify the Misc.TimerMaxHardPeriod and Misc.TimerMinHardPeriod parameters of ESXi are set as per recommendations in ESXi Advanced Settings table.

Transfer the Package to Target Servers

1. Download the following files included in

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   application bundle from the Salesforce customer portal to your local PC or server. To know more on how to download, refer to Downloading the Software from Salesforce.
   
   1. sbc-V06.xx.xxR000-connexip-os_05.xx.xx-R000_amd64.qcow2 (SBC application image file)
   2. sbc-V06.xx.xx-R000.x86_64.tar.gz (SBC application installation image)
   3. sbc-V06.xx.xx-R000.x86_64.md5 (md5 associated with the SBC application installation image)
   4. sbc-V06.xx.xx-R000.x86_64.signature
      To determine the exact version, refer to SBC Release Information.

1. Validate the integrity of

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   tar file with the md5 file. See Validating MD5Sum with 'Checksums Calculator' for guidance.
2. Launch the SBC EMA.
   
3. Navigate to Administration > System Administration > File Upload to upload the SBC application package to the active and standby SBC servers.
   1. Click File Upload tab.
   2. Click Add Files to Queue.
   3. Browse the SBC application package files in the File Upload screen and click Open.
      The files are listed in Upload Queue section.
   4. Click Upload Files. The file upload starts.
   5. Repeat step a through d for standby SBC server.

Perform Live Software Upgrade of Application

1. Log on to the CLI on the active server.

2. At the CLI prompt of active server, start the LSWU using the following CLI command:

   Code Block
   language none title Example
   admin@WFDSBC01a> request system serverAdmin WFDSBC01b startSoftwareUpgrade package sbc-V06.02.00-R000.x86_64.tar.gz This command will start live software upgrade. Do you want to proceed (yes/no): <yes> Proceeding result success reason Success from: WFDSBC01b

    

   Info
   icon false title Note
   The package name must not contain the package path.

3. Once the upgrade starts, monitor the status using the following CLI command.


   Code Block
   language none title Example
   admin@WFDSBC01a> show table system serverSoftwareUpgradeStatus NAME UPGRADE STATUS ---------------------------- WFDSBC01a pendingUpgrade WFDSBC01b upgrading

   Info
   At the beginning of the upgrade, server is rebooted and disk partitioning is done automatically that takes approximately 15 to 20 minutes. Do not hit the power button or restart the server during this time. Open the JViewer console to watch the progress of upgrade.

4. Verify the sync status is in syncCompleted state, using the following CLI command.


   Code Block
   language none title Example
   admin@WFDSBC01a> show table system syncStatus SYNC MODULE STATUS ------------------------------------------- Policy Data syncCompleted Disk Mirroring syncCompleted Configuration Data syncCompleted Call/Registration Data syncCompleted

   Info

   During an LSWU process, when the Standby SBC is in "Sync" state (which usually takes about 2 - 3 minutes), the new call data is queued on the Active SBC. Those calls are not marked as stable. Once the "Sync" is complete, the pending call data queue is moved from Active SBC to Standby SBC. Those calls are marked as stable. Therefore, check the callCountStatus when both Active and Standby SBCs complete the "Sync" state.

5. Verify the software upgrade status is in Upgraded state, using the following CLI command.


   Code Block
   language none title Example
   admin@WFDSBC01a> show table system serverSoftwareUpgradeStatus NAME UPGRADE STATUS -------------------------------- WFDSBC01a pendingUpgrade WFDSBC01b upgraded

   Info
   This process takes approximately 45 minutes to complete on a single server.

6. Verify the system server status using the following CLI command.

   Code Block
   language none title Example
   admin@WFDSBC01a> show table system serverStatus MGMT PLATFORM APPLICATION REDUNDANCY APPLICATION UP LAST RESTART NAME HW TYPE SERIAL NUM PART NUM VERSION VERSION ROLE UP TIME TIME REASON SYNC STATUS ---------------------------------------------------------------------------------------------------------------------------------------------------------------------- WFDSBC01a SBC 5200 2044090074 821-00430 V06.01.00R001 V06.01.00R001 active 0 Days 02:44:22 0 Days 02:43:04 systemRestart syncCompleted WFDSBC01b SBC 5200 2052090007 821-00430 V06.02.00R000 V06.02.00R000 standby 0 Days 00:13:02 0 Days 00:07:23 softwareUpgradeOrRevert syncCompleted

7. Once the WFDSBC01b state changes to upgraded, proceed with upgrading the next server.

8. Upgrade the next server using the following CLI command.

   Code Block
   language none title Example
   admin@WFDSBC01a> request system serverAdmin WFDSBC01a startSoftwareUpgrade package sbc-V06.02.00-R000.x86_64.tar.gz This command will start live software upgrade. Do you want to proceed (yes/no): <yes> Proceeding result success reason Success from: WFDSBC01a [ok]

    

9. This causes an automatic switch-over whereby the active role is assigned to the original standby server (WFDSBC01b) which is already upgraded.

10. Once the upgrade starts, monitor the status using the following CLI command on the new active server.


    Code Block
    language none title Example
    admin@WFDSBC01b> show table system serverSoftwareUpgradeStatus NAME UPGRADE STATUS ---------------------------- WFDSBC01a upgrading WFDSBC01b upgraded

     

    Info
    icon false title Note
    At the beginning of the upgrade, server is rebooted and disk partitioning is done automatically that takes approximately 15 to 20 minutes. Do not hit the power button or restart the server during this time. Open the JViewer console to watch the progress of upgrade.

    
    

11. Verify whether both the servers are upgraded using the following CLI command. 


    Code Block
    language none title Example
    admin@WFDSBC01b> show table system serverSoftwareUpgradeStatus NAME UPGRADE STATUS ---------------------------- WFDSBC01a upgraded WFDSBC01b upgraded

12. After both the servers get upgraded and is in sync with its peer, an automatic switchover may happen.

    Info
    icon false title Note
    On all the SBC platforms other than the SBC 7000, an automatic switchover happens at the end of upgrade from pre-5.0 releases.

13. Verify the Live Software Upgrade status is in UpgradeDone state and both primary and secondary upgrade status reflect upgraded state. Use the following CLI command.

    Code Block
    language none title Example
    admin@WFDSBC01a> show table system softwareUpgradeStatus state upgradeDone; previousState upgrading; upgradeStartTime "Wed Dec 06 05:37:04 2017"; revertStartTime n/a; package /opt/sonus/external/sbc-V06.02.00R000-connexip-os_05.00.00-R000_amd64.qcow2; rpmName /opt/sonus/staging/sbc-V06.02.00-R000.x86_64.rpm; upgradeScript /opt/sonus/staging/sbxUpgrade.pl; revertScript /opt/sonus/sbxRevert.pl; reason successfulCompletion; oldRelease V06.01.00R001; newRelease V06.02.00R000; primaryUpgradeStatus upgraded; secondaryUpgradeStatus upgraded;

14. Verify the 

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    server status using the following CLI command.

    Code Block
    language none title Example
    admin@WFDSBC01a> show table system serverStatus MGMT PLATFORM APPLICATION REDUNDANCY APPLICATION UP LAST RESTART NAME HW TYPE SERIAL NUM PART NUM VERSION VERSION ROLE UP TIME TIME REASON SYNC STATUS ---------------------------------------------------------------------------------------------------------------------------------------------------------------------- WFDSBC01a SBC 5200 2044090074 821-00430 V06.02.00R000 V06.02.00R000 active 0 Days 15:32:47 0 Days 15:31:04 softwareUpgradeOrRevert syncCompleted WFDSBC01b SBC 5200 2052090007 821-00430 V06.02.00R000 V06.02.00R000 standby 0 Days 15:32:47 0 Days 15:31:04 softwareUpgradeOrRevert syncCompleted