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To download the SBC software package from the Salesforce customer portal:

1. Type the URL: www.sonus.net in your browser and press Enter. The Sonus Corporate Portal page appears:

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   0 Figure 1 Salesforce Customer Portal Home Page

2. Click Login > Customer Portal.

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   0 Figure 1 Customer Portal Login

   
   The Login window appears.

3. Enter your Sonus provided credentials to log on to the portal.

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   0 Figure 1 Customer Portal Login Credentials

   
   The Sonus Global Support Portal window appears.

4. Click Support.

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   0 Figure 1 Support Menu

5. Click SW DOWNLOAD.

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   0 Figure 1 Software Download Menu

   
   The Select Software screen appears.

6. Perform the following:
   1. Select SBC 5XX0 or 7XX0 from the Product drop-down list.

   2. Select Linux From the Operating System drop-down list. The list of Software Bundles that are matching the Product and the Operating System appears below.

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      0 Figure 1 Selecting the Software and Operating System
      Image Modified

7. Click Request Download on the SBC5x7xSBC_5V05.01.000B001 software bundle.

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   0 Figure 1 Download Request

   
   The Software Download Form page is displayed.

8. Enter the address details and accept the End-User License Agreement.

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   0 Figure 1 Software Download Form
   Image Modified

9. Click Submit.
   The Software Request screen displays. The Request Status initially displayed as Submitted state.

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   0 Figure 1 Download Request Submitted State
   Image Modified

10. Click SUPPORT and then SW DOWNLOAD.

11. Click Download Requests tab.

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    0 Figure 1 Download in Process

    
    Once the download request is approved the software download request status changes to In Process state. When the software is available for download, the status changes to Download Available state.

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    0 Figure 1 Download Available State

12. Click the Software Request ID associated with the software bundle.
    The Download page appears.

13. Click on the download URL from the Software Requests section to download the software.

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    0 Figure 1 Software Downloaded State

    
    The browser redirects you to the following page and a pop-up window appears to save your file. If the pop-up window fails to appear, click the click here link to save your file.

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    0 Figure 1 Download Manager

14. Save the software to your local PC or server.

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