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1. Click www.sonus.net. The Sonus Corporate Portal displays.

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   0 Figure 1 Salesforce Customer Portal Home Page
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2. On the top-right corner, hover over Login, click Customer Portal.

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   0 Figure 1 Customer Portal Login
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   The Login window displays.

3. Enter your Sonus provided credentials to log on to the portal.

   Note: The user name is always displayed in CAPITAL letters.

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   0 Figure 1 Login Screen

   The Sonus Global Support Portal window displays.

4. Click SUPPORT tab.

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   0 Figure 1 Support Menu
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5. Click SW DOWNLOAD.

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   0 Figure 1 Software Download Menu
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   The Select Software screen displays.

6. To search for the software bundle, follow below steps:

   1. In Select Software section, choose SBC SWe from the Product drop-down list.

   2. Choose Linux From the Operating System drop-down list.
      
      The list of Software Bundles that are matching the Product and the Operating System displays below:

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      0 Figure 1 Selecting Software and Operating System
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7. Choose the appropriate software bundle, and click Request Download link.

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   0 Figure 1 Requesting Download
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   The Software Download Form page displays.

8. Type the requested details. In Sonus Software End-User License Agreement section, click I Accept.

9. Click Submit.

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   0 Figure 1 Software Download Form
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10. The Software Request screen displays. The Request Status initially displayed as Submitted state.

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    0 Figure 1 Download Request Submitted State
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    Note
    Once the software request is submitted, the approval/denial requires minimum of 15 minutes. If the request is approved, the user receives an email with a link to download the requested software. If the request is denied, the user receives an email with a reason for denial. If there is an issue with the portal, raise a request in TAC.

11. Once the software request is approved, and the Request Status is changed to Download Available, click SUPPORT > SW DOWNLOAD > Download Requests.
    Note: Once the download request is approved, the software download request status changes to In Process state. When the software is available for download, the status changes to Download Available state.

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    0 Figure 1 Download In Process State
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12. Click the appropriate Software Request ID associated with the software bundle.

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    0 Figure 1 Software Download Available State

    
    The Download page displays.

13. In the Software Requests section, click the appropriate URL to download the software.

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    0 Figure 1 Software Download
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14. The browser redirects you to the following page and prompts you to save the file. If the pop-up window fails to display, click the link click here to save your file.

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    0 Figure 1 Download Manager

    (OR)

     

15. Download the URL directly to the Openstack glance using the following sample command in Openstack CLI:

    Code Block
    glance image-create --disk-format qcow2 --container-format bare \ --name "sbc-V06.01.00R000" \ --copy-from "http://download.sonusnet.com/dlm/SBC5x7x_5.0/sbc-V06.01.00R000-connexip-os_03.03.00-R000_2_amd64.qcow2"

16. Save the software bundle to your local PC or server.

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