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This article explains setting up
to use the Music-on-Hold feature.
Configuring the Music-on-Hold feature is a relatively straight-forward process that involves the following overall steps: - Providing a sound source by either uploading a sound file to or by connecting a live audio source through an FXS port.
- Specify the source.
- Enable the Music-on-Hold Service.
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If your system does not have transcoding licenses, be sure your MOH file is encoded in the same Law as your calls use. For instance, if you're using A-Law for your calls, be sure to use an A-law encoded MOH file. If your system has transcoding licenses, then the system will automatically transcode between different types of codec compressions. |