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To download the SBC software package from the Salesforce customer portal:

1. Type the URL www.sonus.net in your browser and press Enter. The Sonus Corporate Portal appears.

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   0 Figure 1 Salesforce Customer Portal Home Page
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2. Click Login > Customer Portal.

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   0 Figure 1 Customer Portal Login
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   The Login window displays.

    

3. Enter your Sonus-provided credentials to log on to the portal.

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   0 Figure 1 Login Screen
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   The Sonus Global Support Portal window displays.

    

4. Click Support.

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   0 Figure 1 Support Menu
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5. Click SW DOWNLOAD.

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   0 Figure 1 Software Download Menu
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   The Select Software screen displays.

    

6. Perform the following:

   1. Select SBC SWe from the Product drop-down list.

   2. Select Linux From the Operating System drop-down list. The list of Software Bundles that are matching the Product and the Operating System appears below.

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      0 Figure 1 Selecting Software and Operating System
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7. Click Request Download on the SBCSWe_5.0 software bundle.

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   0 Figure 1 Requesting Download
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   The Software Download Form page displays.

    

8. Enter the address details and accept the End-User License Agreement.
   
   

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   0 Figure 1 Software Download Form
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9. Click Submit.

   The Software Request screen displays. The Request Status initially displays in the Submitted state.
   
   

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   0 Figure 1 Download Request Submitted State
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10. Click SUPPORT and then SW DOWNLOAD.
     

11. Click Download Requests tab.

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    0 Figure 1 Download In Process State
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    Once the download request is approved the software download request status changes to In Process state. When the software is available for download, the status changes to Download Available state.

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    0 Figure 1 Software Download Available State
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12. Click the Software Request ID associated with the software bundle.

    The Download page appears.
     

13. Click on the download URL from the Software Requests section to download the software.

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    0 Figure 1 Software Download
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    The browser redirects you to the following page and a pop-up window appears to save your file. If the pop-up window fails to appear, click the click here link to save your file.

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    0 Figure 1 Download Manager
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14. Save the software to your local PC or server.

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