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The 'roll back' procedures on this page describe how to restore your previous version of 

Spacevars
0product
in the unlikely event that you encounter an issue with your 
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upgrade.

Note
titleBefore you begin

Prior to rolling back your 

Spacevars
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upgrade, ensure that you have a backup of your 
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data for the version you intend to roll back to.

Warning
titleWarning: Restoring From A 3.1 or Higher Configuration Backup

Do not attempt to restore your version 3.0 or earlier 

Spacevars
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configuration from a backup made using version 3.1 or higher release.  Doing so will result in a complete user lockout and the system must be reset to factory default to recover. 

 

Performing the Rollback

Refer to the appropriate upgrade instructions below for your 

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hardware configuration:

Rollback SBC Edge with a Built-in ASM

(warning) The instructions in this section may be best coordinated with your Sonus service representative.

Similarly to upgrading, to ensure the Sonus SBC 1000/2000 can communicate with the ASM, you must downgrade the 

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Communication Service before downgrading the 
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software.

  1. Remotely login to the ASM via Remote Desktop.
  2. Manually uninstall the current 
    Spacevars
    0product
    Communication Service from the Programs and Features via the Control Panel.
  3. From the Sonus SBC Edge Download Center, download the 
    Spacevars
    0product
    Communication Service     .zip file for the version that you are downgrading to.
  4. Open the .zip file and unpack it to a temporary folder. This will produce a Setup.msi file.
  5. Copy the Setup.msi onto a local folder directly onto the ASM.
  6. Launch the installer and proceed with the installation wizard.
  7. To ensure the 
    Spacevars
    0product
    Communication Service was properly updated, verify the Sonus SBC 1000/2000 Communication Service Version has changed to the intended version.
Note
titleImportant ASM Note

If you are downgrading from 2.0.x (or later) to → 1.3.x (or earlier), all disabled Network Adapters on the ASM must be enabled. This is because the 2.0.x (or later) upgrade disables one of the network adapters (by design), and it must be re-enabled if you're downgrading to 1.3.x (or earlier).

Expand
*Step 1*: Click here to view the instructions for enabling the network adapter
*Step 1*: Click here to view the instructions for enabling the network adapter
  1. From the Start menu - type View network connections and select it

  2. You will find at least one disabled network adapter. Enable it as shown below:

    Caption
    0Figure
    1Enable Network Adaptor

Once the network adapter is enabled, you must set the necessary permissions to allow the downgraded 

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Communication Service to Install ASM packages via the Sonus 
Spacevars
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WebUI.

Expand
*Step 2*: Click here to view the instructions for setting the permissions
*Step 2*: Click here to view the instructions for setting the permissions
  1. From the Start menu - type Command Prompt and select it

  2. Enter (or paste in) the following commands - the order is important:

    Code Block
    themerdark
    langnone
    nfsadmin server deletegroup Sonus SBC 1000/2000
nfsadmin server creategroup Sonus SBC 1000/2000
nfsadmin server addmembers Sonus SBC 1000/2000 169.254.1.1
nfsshare public -o rw=Sonus SBC 1000/2000 root=Sonus SBC 1000/2000

  3. The results should appear like so:

    Code Block
    themerdark
    langnone
    C:\Users\Administrator>nfsadmin server deletegroup Sonus SBC 1000/2000
The settings were successfully updated.

C:\Users\Administrator>nfsadmin server creategroup Sonus SBC 1000/2000
The settings were successfully updated.

C:\Users\Administrator>nfsadmin server addmembers Sonus SBC 1000/2000 169.254.1.1
169.254.1.1 was successfully added to Sonus SBC 1000/2000.
The settings were successfully updated.

C:\Users\Administrator>nfsshare public -o rw=Sonus SBC 1000/2000 root=Sonus SBC 1000/2000
Public was modified successfully

You now may proceed with rolling back the 

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software version, follow the instructions below

Rollback SBC Edge Software

Excerpt Include
Working with System Software
Working with System Software
nopaneltrue

You can rollback to the previous 

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version stored in the inactive partition:

  1. To rollback the Sonus SBC 1000/2000 Software, simply activate the inactive partition.
  2. Verify that you are booting from the new partition either by checking the active partition, or by Viewing the Software Version and Hardware ID.
  3. Restore the backup configuration data associated with the 
    Spacevars
    0product
    version you have downgraded to.

This completes the rollback procedure.