Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

  1. Connect to the Exchange Admin interface via your web browser.

    Panel
    borderStylenone

    Caption
    0Figure
    1Connect to Exchange Admin

     

     

  2. Select Unified Messaging.

    Panel
    borderStylenone

    Caption
    0Figure
    1Unified Messaging

     

     

  3. Select UM dial plans.

    Panel
    borderStylenone

    Caption
    0Figure
    1UM Dial Plans

     

     

  4. Add a new UM dial plan.  Add a dia plan to support the Exchange <> SBC connection. 

    Info

    Lync and PBX dial plans are different.  You should not attempt to use a Lync dial plan to support the Exchange <> SBC connection.

    Panel
    borderStylenone

    Caption
    0Figure
    1Add new New UM Dial Plan

    Panel
    borderStylenone

    Caption
    0Figure
    1New UM Dial Plan

     

     

     

  5. Create a UM IP gateway.  Create an entry in Exchange for the SBC gateway.

    Panel
    borderStylenone

    Caption
    0Figure
    1UM IP Gateway

     

    Panel
    borderStylenone

    Caption
    0Figure
    1Add new New UM IP Gateway



    Panel
    borderStylenone

    Caption
    0Figure
    1New UM IP Gateway

     

     

  6. Modify the newly created UM dial plan.

    Panel
    borderStylenone

    Caption
    0Figure
    1UM Dial Plan

    Panel
    borderStylenone

    Caption
    0Figure
    1Modify new New UM Dial Plan

     

     

  7. Configure/verify Outlook Voice Access.

    Panel
    borderStylenone

    Caption
    0Figure
    1Configure Dial Plan

    Panel
    borderStylenone

    Caption
    0Figure
    1Outlook Voice Access

     

    Panel
    borderStylenone

    Caption
    0Figure
    1Dialing Rules

    Panel
    borderStylenone

    Caption
    0Figure
    1Dialing Authorization

    Panel
    borderStylenone

    Caption
    0Figure
    1Transfer and Search

     

     

  8. Add a UM Mailbox Policy to the dial plan.

    Panel
    borderStylenone

    Caption
    0Figure
    1Add UM Mailbox Policy

     

    Panel
    borderStylenone

    Caption
    0Figure
    1New UM Mailbox Policy

     

     

     

     

  9. Modify/verify the newly created UM Mailbox Policy.

    Panel
    borderStylenone

    Caption
    0Figure
    1Modify new New UM Mailbox Policy

    Panel
    borderStylenone

    Caption
    0Figure
    1General

    Panel
    borderStylenone

    Caption
    0Figure
    1Dialing Authorization

     


     

  10. Add a UM Auto Attendant.

    Panel
    borderStylenone

    Caption
    0Figure
    1Add UM Auto Attendant

    Panel
    borderStylenone

    Caption
    0Figure
    1New UM Auto Attendant

     

     

     

  11. Modify/verify the newly created UM Auto Attendant.

    Panel
    borderStylenone

    Caption
    0Figure
    1Modify new New UM Auto Attendant

    Panel
    borderStylenone

    Caption
    0Figure
    1Address Book and Operator Access

    Panel
    borderStylenone

    Caption
    0Figure
    1Dialing Authorization

     

     

  12. If a UM Hunt Group if a default does not already exist.

    Panel
    borderStylenone

    Caption
    0Figure
    1UM Hunt Group

     

     

     

  13. Add users to the newly created SBC dial plan.  Adding extensions is accomplished via a user's Unified Messaging configuration.

    Panel
    borderStylenone

    Caption
    0Figure
    1Add Users

    Panel
    borderStylenone

    Caption
    0Figure
    1Other Extensions

    Panel
    borderStylenone

    Caption
    0Figure
    1Add Another Extension

...