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Registered Sonus customers and partners have the ability to download Sonus SBC 1000/2000 software updates directly from the Sonus download website for Upgrading SBC Edge, Upgrading the SBC Communication Service Version, etc... In this page, we describe how registered members get access to those software downloads and provide a brief overview of the content available:

Table of Contents

Sonus SBC Edge Software Downloads Overview

The Sonus SBC Edge (for SBC 1000/2000) download center provides registered customers and partners with the following downloadable software updates:

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This section of the download center contains software images specifically for Sonus SBC 1000/2000 Edge systems configured with a built-in Application Solution Module. These recovery images are typically used for re-initializing the ASM. For more details, see Updating the ASM Recovery Partition.

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This section of the download center includes Licenses for the Sonus SBC 1000/2000Edge. Licenses activate features introduced in new major (and sometimes minor) versions of the Sonus SBC 1000/2000 software. To activate those features, you'll need to apply the license for the Sonus SBC 1000/2000 version you are upgrading toEdge software. For more details, see Working with Licenses.

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Software Download bundle LX2.0 contains the installers for Log Exchange (LX) - the SIP log analysis and Syslog Server utility for the Sonus SBC 1000/2000 Edge and VX gateways. For more information see Log Exchange. For Release Notes and File Downloads, please visit the Global Services Toolbox.

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This section of the download center is specifically intended for Sonus SBC 1000/2000 Edge systems with a built-in ASM module deployed as Lync SBA. It includes cumulative Lync server package updates that can be installed directly into the ASM via the Sonus SBC 1000/2000 web interface.

Sonus SBC Edge Software Updates

This section of the download center is broken down by Sonus SBC 1000/2000 Edge release and includes the following content:

How to Access the Sonus Global Support Portal

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  1. Open
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  2. Click Login and select the appropriate login type - : Customer Portal or Partner Portal:

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  3. Complete the login fields:

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  4. Click Support:

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  5. Click SW DOWNLOAD:

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  6. Click Select Software, and then select the appropriate product and operating system from the drop-down list.

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